CitiApartments is once again accused of mistreating tenants

Pub date July 15, 2009
SectionPolitics Blog

By Steven T. Jones
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Logo from CitiStop, which organized to oppose the company’s tactics.

San Francisco’s largest apartment landlord – CitiApartments, an affiliate of Skyline Realty and various other corporate fronts — has been exposed by the Guardian for mistreating tenants, sued and investigated by the city for its abusive tactics, and now it has been hit with a class action lawsuit over withholding deposit refunds from tenants.

“Despite admitting that Class Members are entitled to a full refund of their security deposit, Defendants have a business practice of illegally withholding the uncontested security deposits for months after the Class Members move out of their apartments. When Class Members contact the Defendants to assert their legal rights to have the uncontested security deposit refunded within 21 days, Defendants harass and threaten them, tell them there is a long list of people to whom Defendants owe security deposits, and tell them if they want to get their security deposit back, they should file a lawsuit in Small Claims Court,” reads the complaint filed by attorneys Brian Devine and Kenneth Seeger of the firm Seeger Salvas LLP.

The lawsuit tells the stories of two defendants, Joy Anderson and Nicolas Harr, who in separate cases had CitiApartment employees confirm deposits were due but refused to provide them. “When she asked them to tell her when a refund would be made, Defendants became hostile. In front of her eight-year-old son, Defendants threatened to call the police if Ms. Anderson did not leave their office. Defendants told her she should talk to a lawyer about getting her security deposit refunded.”

The suit seeks to recover the deposits for all former CitiApartments tenants, statutory damages for twice the amount of those deposits, actual damages, and for the company to institute procedures for promptly returning deposits in accordance with California law.