Small Business Awards 2013

Small Business Awards 2013

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Welcome to a tradition we hold near and dear at the Guardian — our annual round-up of independent businesses that represent the best of entrepreneurship here in the Bay. From a local sweet shop that’s defied the Nestle odds to become the Bay’s best-loved ice cream treat to the Castro’s best new spot for punting and catching, read on for our favorite small businesses now.

 

>>WOMEN IN BUSINESS: MOTHERSHIP HACKERMOMS

>>COMMUNITY SERVICE: UNIVERSAL MARTIAL ARTS

>>CULTURE CHAMPION: HI TOPS

>>LEGACY AWARD: LA VICTORIA BAKERY

>>SMALL BUSINESS ADVOCATE: BUSINESS ALLIANCE FOR LOCAL LIVING ECONOMIES

>>EMPLOYEE-FRIENDLY BUSINESS: R & G LOUNGE

>>GOLDEN SURVIVOR: IT’S IT

>>LOCAL MANUFACTURING: BABETTE

>>READER’S CHOICE: SHAMELESS PHOTOGRAPHY

 

Small Business Awards 2013: Shameless Photography

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Y’all chose Shameless as your top small biz of the year, so I’m going to yield the floor for a moment to someone who voted for the photography outfit:

“Shameless is a female-owned and run business that promotes positive body image and self love while creating spectacular pin-up and boudoir images,” wrote one enraptured Bay Guardian reader. “Women (myself included) leave the studio feeling more beautiful and accepting of their bodies.”

Do you yearn for an Etta James glamour shot with tasteful cleavage, frothy updo, rhinestones dangling from your lobes? Perhaps a cheeky pose with your pumps in the air, gingham bikini and a “here comes trouble” gaze? Shameless would love to make those matinee daydreams a reality.

“We approach the photoshoot as an experience rather than just a means to an end,” founder Sophie Spinelle wrote in an email interview with the Bay Guardian. Photographers Spinelle and Carey Lynne are the minds behind the firm, whose aesthetic is firmly situated in high Hollywood glamour, sultry boudoir shots, and coquettish pin-up poses. It’s 1950s sexy, used to express the decidedly more inclusive ideals of beauty we revel in today. Thank goodness — we tend to think when it comes to satin bustiers, the more curves the better.

Spinelle holds that the primary aim of Shameless is to highlight the beauty of all women, regardless of whether the lady has a gap between her inner thighs. “In a culture where people, and feminine people in particular, are bombarded with advertisements designed to create feelings of inadequacy about our faces and bodies, we’re working to create a space where people can feel safe, beautiful, and empowered,” she wrote.

The space in question is a pink fortress of a building tucked away near the Legion of Honor in the Richmond District. Aspiring starlets, it is hard to miss — Spinelle describes it as “a cross between a wedding cake and the hotel that Kim Novak holes up in Vertigo.” Photoshoot packages start at $450, and include hair and makeup overhauls plus a pose-worthy loaner wardrobe.

It’s the stuff dreams are made of, and everyone’s welcome to play. “No model on a billboard nor the business she represents owns the realm of fantasy — we all do,” says Spinelle. 

600 35th Ave., SF. (646) 448-8277, www.shamelessphoto.com

Small Business Awards 2013: Babette

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I cannot help but insert italics into Babette Pinsky quotes, bear with me.

“It didn’t dawn on me that I shouldn’t open a business by myself.”

“It was sort of survival for a really long time.”

“We have to show things the way we want them.”

Perhaps such signs of effusiveness are befitting for one of the Bay’s more experienced purveyors of fashion.

Pinsky started her line of comfortable, elegant items most often worn by town’s over-40 set of museum and travel-inclined doyennes back in 1968. She considers the eponymous line’s signature piece a pleated cream or white button-down shirt.

Her retail locations — there are eight Babette stores across the country with a ninth in the works for the Mid-West, and the company recently launched a thriving e-commerce site — is filled with outfits for “the woman who wants to look good without looking like her daughter,” says Pinsky, sitting for our interview with husband and co-owner of the company Steven in their Union Square shop.

But the Pinskys’ sartorial sense is but one of the reasons we’re honoring them with a Small Business Award. Perhaps just as importantly, the two provide healthcare and 401k’s for all of their 100-plus employees, and have always manufactured their clothes right here in the Bay Area, currently at their Oakland factory.

The two attribute their buoyancy in the fashion industry, in fact, to their local production line. Trade policies like NAFTA, they say, decimated the Bay Area’s fashion industry, once one of San Francisco’s biggest job sources. Their ability to continue producing quality product right here in California, they say, distinguished them from the thousands who lost their jobs over the last few decades.

Now, having survived the worst of times, Babette (the company and its founder) can be a role model company to those who would make beautiful clothes.

“The most rewarding part of this business?” asks Babette (the person this time, over a pair of round glasses that go nicely with those that Steven wears alongside her). “A big part of that is how happy [the clothes] make our customer. I’ll come into one of our stores and a woman will tell me ‘you’ve changed my life!’ I’m a clothing designer! It’s just clothes.”

361 Sutter, SF. (415) 837-1442, www.shopbabette.com

Small Business Awards 2013: It’s-It

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What’s been San Francisco’s go-to cold ‘n creamy treat for the past 85 years? No, its not Dianne Feinstein. It’s It’s-It, that native warm weather snack, created on a deliciously fateful day in 1928 when George Whitney squished a scoop of vanilla ice cream between two big oatmeal cookies and dipped the resulting sandwich into dark chocolate. For more than four decades, Whitney sold his It’s-Its at Playland-at-the-Beach, until that legendary local amusement park was demolished in the 1970s. Fortune intervened, and the brand was reinvigorated — soon to travel beyond the Bay, throughout California, and into pretty much every western state, spreading yumminess up and down the coast.

The Shamieh family now operates It’s-It (the company, based in Burlingame, is headed by Charles Shamieh) and continues to uphold the tasty tradition of “the official food of San Francisco.” (Take that, cioppino!)

“Sure it’s always a tough to be the little guy — when you’ve got your Nestles and your Unilevers out there as competition,” vice president of sales Jim Shamieh told us. “But we have an amazing built-in fan base that includes parents, grandparents, great-grandparents … it’s the best kind of loyalty. And we keep it current by introducing different flavors.” (Those flavors include the Big Daddy — a “chunk of ice cream between two chocolate wafers” — and the Super Sundae, an ice cream dipped in dark chocolate and rolled in roasted peanuts). “And we distribute to Denver, Seattle, Portland … pretty much everywhere this side of the Rocky Mountains.” Sweet.

www.itsiticecream.com

Small Business Awards 2013: R&G Lounge

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The R & G Lounge has been a fixture in San Francisco’s Chinatown for 28 years. Taking up three floors with a seating capacity of 225, it’s served as the backdrop for many a wedding rehearsal dinner, birthday celebration, and other special occasion bashes. But it isn’t just heartwarming memories of being surrounded by friends and family with a pleasant Tsingtao buzz that linger in diners’ minds. Just as often, it’s the taste of the establishment’s signature seafood plate: salt and pepper live Dungeness crab.

“It was love at first bite,” a 25-year-old Yelper gushes about the first time she tried the specialty, back when she was in the seventh grade. The dish is available year-round, sourced locally when in season.

The R & G Lounge is known for dishing up traditional Cantonese cuisine from the Guangdong province of southern China. Most of the workers are originally from mainland China, and live in the city.

“We have a low turnover,” manager Frank Wong says of his staff, which is 70 strong. Rather than puffing up any star chefs, Wong describes the working atmosphere as decidedly “team-oriented.” Conversations in Cantonese and Mandarin float through the air, mingling with the savory aromas of ox tail stew, chow mein, Peking duck, or steamed fish plucked straight from the tank. Chinatown activist groups laud the restaurant for its exemplary treatment of workers, and efforts to extend benefits to them rarely seen in the neighborhood.

The restaurant has deep roots in the Chinatown community, regularly donating to schools in the area. When hosting community-based functions, “we work a lot through the San Francisco Chinese Chamber of Commerce,” says Wong, adding that multiple family members and investors own the popular restaurant, including Kinson Wong.

This connection helps drive a steady stream of “locals, business people, and tourists” through R & G’s doors, and since its located along the route of the Chinese New Year Parade, the sound of drums and the sight of a dragon procession can make for delicious accompaniment for your meal. 

631 Kearny, SF. (415) 982-7877, www.rnglounge.com

Small Business Awards 2013: Business Alliance for Local Living Economies

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The folks at the Business Alliance for Local Living Economies were locavores before the fancy foodies ever created that word. They were talking about a new economy more than a decade ago — and their vision involves networks that are human, not just electronic.

BALLE is the heart of the movement for localism, for building economies based on communities.

Founded in 2001 by Judy Wicks, who owned a restaurant in Philadelphia, and Laury Hammel, who owned a group of sports clubs in Boston, the group has expanded to a national operation with one of its two main offices in Oakland.

BALLE offers resources, training, and connections for businesses that want to build a more sustainable economy.

The main premise of the BALLE model is the notion that businesses are best when they are locally owned, use local suppliers, and operate as part of a local community. The philosophy of the group is ecological: living economies are like all living systems, and they do better when they’re diverse and recycle energy and resources.

Not to mention that BALLE rolled out the concept of crowd-funding long before Kickstarter ever made the scene. Its built businesses that defy the traditional model — and they’ve succeeded. The group’s dedicated to sharing that vision, and the tools they’ve developed, with others.

BALLE conferences, affinity groups, and mentoring programs help individual entrepreneurs and startups — but also play a role in trying to build a more equitable, just, and sustainable economy for everyone. 

www.bealocalist.org

Small Business Awards 2013: La Victoria Bakery

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When Jaime Maldonado’s dad Gabriel opened the family’s corner bakery in 1951, it was the only Latino-owned business on 24th Street. In the years since, the story of La Victoria and its famous pan dulce has become, more or less, the story of the Mission District.

That’s never been more true than today, when the bakery’s plate glass windows are filled with Mexican classics, but also dulce de leche scones, Mexican chocolate brownies, and prickly pear beignets that reflect the neighborhoods changing palate — in addition to the conchitas, elotittos, and maranitos that made the place a favorite.

Soon, La Victoria will include a full-service restaurant that Jaime tells the Guardian will “skip over the burrito phase and to straight to original La Victoria. It’ll be the food your grandma would cook for special occasions.”

Few businesses have been able to surf the Mission’s changing demographics like La Victoria. The Maldonados found a way to thrive amid racial slurs in the ’50s. The restaurant became a gathering place and haven for Mexicans when the blocks became carved up along the gang lines delineating close-knit immigrant communities, and a training ground for bakers who brought La Victoria’s recipes to panaderias across the neighborhood. In the ’70s, the fern-filled restaurant in the back room was a habitué for SF’s movers-and-shakers — Dianne Feinstein and Cesar Chavez were known to grab tables.

Hippies, Brazilians, and Argentineans were added to La Victoria’s clientele over the years. In 1992, when Jaime took the reins from his aging pop, he was ready to make the business adjustments needed to keep La Victoria relevant. That meant focusing on the joint’s strengths — no more groceries, less reliance on wholesale business.

Maldonado survived the “cherry bomb in an ant farm,” as he refers to the late ’90s dot-com boom, and the business slowdown after 9/11. He made the kitchen available for rent, and has since attracted an impressive list of alumni through his work with Soul Cocina’s Roger Feely: Hapa SF, Sour Flour, Wholesome Bakery, Venga Empanadas. La Victoria started hosting pop-up dinners, and now looks forward to expanding into different kinds of Latin coffee drinks, and a full sit-down menu.

All in keeping with La Victoria’s Mission to connect with the ‘hood’s new techie residents, stay true to the neighborhood’s history, and connect with the “hybrid kids,” as Maldonado dubs his generation of Latinos who grew up in SF’s foodie scene, but can still appreciate a traditional Mission burrito.

“This corner is dying for someone to stand up and say ‘I’m going to show you how,'” he says. “And we’re going to do that — with Latin flair.”

2937 24th St., SF. (415) 642-7120, www.lavictoriabakery.com

Small Business Awards 2013: Hi Tops

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Would there have been a better time for an explicitly gay sports bar to open in SF than late 2012? You can bet your sweet basketballs there would not. First the Giants win the World Series, packing Castro’s spanking new Hi Tops with fans eager for some specialty drafts, juicy burgers, and same-sex camaraderie. The Niners hit the Super Bowl, and a groundbreaking pic of kissing male fans in Hi Tops’ gorgeously retro ball-court-locker room interior runs in Sports Illustrated. And now, with the Warriors in the playoffs, two major league basketballers, Jason Collins and Brittney Griner, have come out in very big ways.

But the plan behind Hi Tops’ phenomenally successful concept took several years to come to fruition — in these economic times, a gay sports bar was a bit of a tough sell, even in the Castro. Jesse Woodward, who owns the bar with Dana Gleim and Matt Kajiwara, told us back in November that he wanted to help “reinvigorate the neighborhood’s potential by opening it up to different crowds, while still respecting its heritage.” Hi Tops draws a mixed crowd of sports enthusiasts with its large-screen TVs and inventive bar menu. But it also attracts those who don’t consider themselves sports fans, through its relaxed vibe, creative cocktails, and general sense that this is the cool place to be. Also, it’s usually full of hotties.

2247 Market, SF. (415) 551-2500, www.hitopssf.com

Small Business Awards 2013: Universal Martial Arts

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Police officers and security guards get trained in the use of firearms and batons; they know how to hurt and sometimes kill people. But most of them don’t get the sort of basic unarmed self-defense training that would allow them to subdue an assailant without dangerous or lethal force.

That’s where Universal Martial Arts Academy comes in. The only martial arts school with a full-time facility in the Bayview, Universal specializes in self-defense classes for security professionals and also offers classes for the general public.

Jim Hundon, the founder and head instructor, is an expert in small-circle jujitsu and holds multiple black belts in other disciplines. He’s been in martial arts since high school, and trained with two instructors of Chinese kenpo who were students of Bruce Lee. He’s worked with the legendary Grandmaster Wally Jay, and has since developed his own style, ju trap boxing. He’s in the US Martial Arts Hall of Fame.

In other words, he’s a total badass.

In person, though, Hundon is soft-spoken, polite, and humble. His modest-sized studio on Third Street, built from a trashed empty storefront, is clean and well-designed with immaculate hardwood floors. He has regular students as well as contracts with companies like California Pacific Medical Center and Paramount Studios, where he teaches security guards how to keep themselves — and others — safe.

“The piece always missing in law-enforcement training is the empty hand,” Hundon tells me. “You’re in a verbal confrontation and a person takes a swing at you; what are you going to do, shoot him?”

Hundon notes that most cops spend far more time on the shooting range than they do with unarmed self-defense. “Everyone has a right to defend themselves,” he says. “But you don’t always have to strike back. You can protect yourself so everyone goes home alive.”

In 2010, Hundon (who is 64 but looks about 35) received the Bayview Hunters Point Community Leadership Award for his work with at-risk youth. “I love giving back to the community,” he says. “We’re so proud to be the first martial arts school in the neighborhood.”

4348 Third St., SF. (415) 671-2055, www.umaacademy.info

Small Business Awards 2013: Mothership HackerMoms

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It should be no surprise that here in the veritable center of the tech universe, we hear the word “hackerspace” and flash on a roomful of programmers, busily coding the building blocks of our Internet universe.

But a group of East Bay women have taken the term’s original meaning (as codified by Germany’s Chaos Communication Club in the 1990s) and applied the concept of open community lab to the experience of professional mamas.

“A hackerspace is not an office,” says Sho Sho Smith, co-founder of HackerMoms. “It’s a blank canvas. When you walk into it, it becomes the thing you want it to be.”

For freelance writer Smith and co-founder, film set decorator Karen Agresti, who opened their 1,000 square foot space in April 2012, HackerMoms was to be a place for self-employed mothers to come for community, to share inspiration, to help each other achieve professional and artistic dreams.

Today, about 25 women and a handful of men contribute to the space, where they hold social media workshops, teach each other about mom-specific workplace ergonomic issues, sell their art — many of the HackerMoms once had tech careers and now are “makers,” and bring families together for kids’ “mini-maker” classes and BBQ hang-out sessions. Members include spoken word artists, graphic designers, animators, software engineers, and nonprofit workers.

If you go, stuff bills into the mannequin wearing the vintage lace bra — that’d be where the group collects donations towards keeping the space running.

The space, Smith says, is an important hub for women who might otherwise feel isolated at home with the kids and their work.

“What binds our membership is less our income, or social status, or color, or sexual orientation,” says Smith. “It’s an attitude where you must create or die. That is a core characteristic of a hacker mom.”

3288 Adeline, Berk. (415) 295-0742, mothership.hackermoms.org